Terms of Service

Last updated: March 29, 2026 · Patheo LLC. Plain English, no nonsense.

Accepting these terms

By using Patheo — whether through patheo.ai or the Patheo app — you agree to these terms. If you don't agree, please don't use the service.

These terms apply to all users of Patheo, including free, Pro, and Power tier users. "Patheo" and "we" refer to Patheo LLC, the company that builds and operates Patheo.

Age requirement: You must be at least 16 years old to use Patheo. If you are between 16 and 18, you confirm you have obtained parental or guardian consent.

What Patheo is

Patheo is an AI-powered career toolkit designed to help you put your best foot forward in your job search. It includes tools for:

  • Tailoring resumes to specific job descriptions
  • Generating cover letters and outreach emails
  • Practicing interviews with an AI coach
  • Tracking job applications and statuses
  • Analyzing skills gaps and career positioning

Patheo is a tool, not a guarantee. It's here to sharpen your materials and build your confidence — the outcome of your job search depends on many factors beyond any app.

Free tier

The Free tier gives you a genuine taste of what Patheo can do:

  • 3 lifetime resume generations — not per month, but total, ever
  • 3 interview coaching sessions
  • Full access to the job tracker, notes, and application management

Free tier limits are enforced per account. Attempting to circumvent limits is a violation of these terms. Upgrade to Pro or Power for unlimited generations and the full feature set.

Acceptable use

Patheo is built for honest, good-faith career development. You agree not to use Patheo to:

  • Generate fraudulent, misleading, or fabricated credentials or work history
  • Impersonate another person in job applications
  • Automate bulk applications in a way that abuses hiring systems
  • Attempt to reverse-engineer, scrape, or exploit the service
  • Engage in any activity that violates applicable law

We reserve the right to suspend or terminate access for accounts found to be abusing the service.

Waitlist & email communications

Patheo may offer a waitlist when founding member spots are full. By joining, you consent to receiving email notifications about spot availability and product updates.

  • You may unsubscribe from the waitlist at any time by contacting us
  • We will not send unrelated marketing emails or share your email with third parties
  • Waitlist position does not guarantee access or pricing

Data collection & privacy

By using Patheo, you acknowledge that we collect and securely store the following data in your account:

  • Account data — email, name, authentication credentials
  • Profile and career data — resume content, work history, skills, and job applications
  • Support messages — any feedback, bug reports, or questions you submit
  • Usage data — aggregated, non-identifying metrics to improve the product
  • Payment data — processed securely by Stripe; Patheo never stores your full card details

Your data is stored on secure, encrypted servers. We do not sell, rent, or share your personal data. For full details, see our Privacy Policy.

AI features & subscriptions

AI features are available on paid plans (Founding Pro and Founding Power). All AI requests are routed through Patheo's servers.

  • AI-generated outputs are tools to assist you, not guaranteed results
  • Patheo reserves the right to adjust monthly usage limits with reasonable notice
  • Subscriptions are billed monthly via Stripe. Founding member rates are locked as long as your subscription remains active
  • Patheo is not affiliated with Anthropic. Use of AI is governed by Anthropic's usage policies

Refund policy

We want you to feel confident trying Patheo. That's why we offer a 14-day money-back guarantee on all paid plans.

  • Eligibility: You may request a full refund within 14 calendar days of your first payment on any paid plan
  • How to request: Email support@patheo.ai with the subject "Refund request"
  • Usage caveat: If more than 50% of your plan's included generations have been used, we reserve the right to decline or offer a partial credit
  • Processing time: Approved refunds are processed within 5–10 business days via Stripe
  • Plan downgrade: Upon refund, your account reverts to the Free tier immediately
  • One refund per customer: The 14-day guarantee applies once per account
  • After 14 days: Requests after 14 days are handled on a case-by-case basis at our discretion

Founding member pricing is locked for life as long as your subscription stays active. If you cancel and re-subscribe later, standard pricing at that time applies.

Account deletion

You can delete your account at any time from within the app.

  • Self-service: Go to Settings → Data and follow the account deletion flow. Your account will be deleted immediately
  • Data purge: Your profile, resume, job applications, and career data are permanently removed within 30 days of deletion
  • Cancel your subscription first: If you are on a paid plan, cancel your subscription before deleting your account. Deleting your account does not automatically cancel an active Stripe subscription
  • Founding pricing: Deleting your account ends your founding member status. If you re-register, standard pricing at that time applies
  • Recovery window: Within 30 days of deletion, you can email support@patheo.ai to request account restoration. After 30 days, all data is permanently gone
  • Email us instead: If you prefer, contact support@patheo.ai and we will handle the deletion for you

AI-generated content disclaimer

Patheo uses large language models to generate resume content, interview feedback, and career suggestions.

  • AI outputs are suggestions and starting points, not finished products
  • Always review, verify, and personalize AI-generated content before using it
  • Patheo does not guarantee that AI-generated resumes will result in interviews or job offers
  • AI can make mistakes — it may generate inaccurate or poorly-suited content for your situation

Never submit AI-generated content that claims experience or credentials you don't actually have. That's your responsibility, not ours.

Intellectual property

Your content is yours. Everything you enter into Patheo — your work history, resume, job applications, notes — belongs to you. You can export it, delete it, or do whatever you like with it.

AI-generated content created using your data through Patheo is also considered yours. We don't claim ownership over outputs generated in your session.

The Patheo app itself — its code, design, branding, and interface — is owned by Patheo LLC. You may not copy, redistribute, or create derivative works from Patheo without permission.

No warranty & limitation of liability

Patheo is provided "as is" without warranties of any kind. We don't guarantee the service will be uninterrupted, error-free, or produce any particular career outcome.

To the maximum extent permitted by law, Patheo LLC shall not be liable for any indirect, incidental, special, or consequential damages — including loss of data, loss of job opportunities, or decisions made based on AI-generated content.

Our total liability for any claim shall not exceed the amount you've paid us in the past 12 months (or $10, whichever is greater).

Changes to these terms

We may update these terms from time to time as the product evolves. When we make significant changes, we'll update the "Last updated" date and may notify you through the app.

Continuing to use Patheo after updated terms are posted means you accept the new terms. If you disagree, you can stop using the service and delete your data via Settings.

Governing law & ending the relationship

These terms are governed by and construed in accordance with applicable laws. Any disputes will be resolved through good-faith negotiation where possible. If you have a legal concern, please reach out to us directly before pursuing any formal action.

You can stop using Patheo at any time. To remove your account and all associated data, go to Settings → Data in the app, or contact us at support@patheo.ai. We will permanently delete everything within 30 days. See the “Account deletion” section above for full details.

Contact us

Questions, concerns, or just want to say hi? We're a small team and we read everything.

Email: support@patheo.ai
Company: Patheo LLC · patheo.ai